1 Hey there, fellow online shoppers! Have you heard about the latest wave of malware attacks targeting Magento stores? It seems that malicious actors have been using backdoored extensions to […]
Dear readers, Welcome to this edition of the Privacy Corner Newsletter where we bring you the latest updates on privacy-related news. Let’s dive right in: Nice try: General court shuts […]
Hey there, curious about the relationship between the number of service desk agents and ticket resolution time? Turns out, it’s not as straightforward as you might think. In a span […]
Hey there! Have you checked out the SolarWinds State of ITSM Report yet? It’s packed with insights from over 2,000 ITSM systems and 60,000 data points from SolarWinds customers worldwide. […]
Hey there! Stay in the loop with our daily and weekly newsletters to get all the latest updates and exclusive content on cutting-edge AI coverage. Find out more Anthropic has […]
Let’s take a deep dive into the world of shape-shifting attacks that use dedicated phishing kits to automatically generate personalized login pages in real time 09 May 2025 • , […]
Hey there, are you feeling the need for speed in today’s always-on world? Good news – automation tools have evolved to help ITSM teams keep up with demand. According to […]
Hey there! Ever received a call for jury duty and thought it was the real deal? Well, sometimes it’s not the courts calling – it’s a scammer! 07 May 2025 […]
Hey there! Did you know that small businesses are at risk from malicious links in emails? In fact, one in every 323 emails contains a targeted malicious link, highlighting the […]
Welcome to our discussion on the importance of an effective IT Service Management (ITSM) portal for maintaining operational excellence. Today, we are joined by Senior IT Manager Noel Barbee, who […]
