If you’re a ServiceNow user looking to boost your IT Asset Management (ITAM) capabilities, we have some exciting news for you!
You can now easily integrate InvGate Insight with ServiceNow to access information on your assets throughout their lifecycle directly from your service desk.
With a quick setup process that avoids high costs, you can have it up and running in no time.
Interested in exploring these enhanced ServiceNow ITAM functions? Let’s dive in.
Why consider integrating InvGate Insight with ServiceNow?
InvGate Insight is a robust ITAM solution that helps organizations manage their IT inventory effectively.
By integrating it with ServiceNow, you’ll gain a comprehensive view of all your IT assets, improving visibility and control while enhancing your Service Management functions.
Insight offers a seamless setup and management process, making it an ideal fit for ServiceNow integration to empower IT teams.
At InvGate, we’re constantly innovating to automate processes and facilitate team collaboration. This new integration aligns perfectly with our mission.
How to set up the integration?
Now that you understand the benefits of centralizing Inventory Management in ServiceNow, let’s walk through the setup process.
Follow these steps:
- Log into InvGate Insight as an Administrator, navigate to “Settings” and then “Integrations.”
- In the “Service Management” tab, click the “+” sign next to the ServiceNow integration you’ve configured.
- Enter your instance address, username, and password, and save your settings.
That’s it! Your ServiceNow integration is now configured, and all assets will populate the computers table in your service desk.
Each task you create will include your complete fleet of assets in the CMDB_CI field, allowing you to associate them with incidents, changes, and problems.
In conclusion
The InvGate Insight and ServiceNow integration offers a unified platform for managing IT service requests and assets. By centralizing this information, your teams can be more productive and efficient.
The setup process is quick and straightforward, so you can start benefiting from it without delays. Reach out to our teams for a quick call or request a 30-day free trial to experience what InvGate Insight can do for your ITAM!
