We’re opening a San Francisco office | Blog

Hey there! I have some exciting news to share with you all. We are thrilled to announce that we are spreading our wings and establishing our very first office in San Francisco!

This new office will complement our existing locations in London and New York. It will be spearheaded by our Chief Revenue Officer, Mohit Bijlani. Mohit will be joined by a dedicated team as we set the stage, imbibe our company culture, and create a strong foundation. Our London and New York teams will also be actively involved through regular visits to ensure seamless integration.

We are in the final stages of planning our office space and aim to have it up and running by January 2025.

Why San Francisco?

Let me tell you why we chose San Francisco for this exciting venture.

1. It’s where many of our current and future customers are.

The Bay Area is a tech hotspot and home to many of our existing and potential customers. From Netflix to HashiCorp, Vanta to Intercom, the concentration of companies in our industry is unmatched.

A simple stroll between meetings can take me to the doorsteps of our biggest clients. This proximity is invaluable and sets San Francisco apart. Our recent incident management conference, SEV0, was a testament to the networking opportunities this area offers.

In a world that is increasingly digital, having a physical presence demonstrates our commitment and care. Being in the Bay Area enables us to connect on a deeper level.

2. The talent density is unparalleled.

After an extensive search for top GTM talent, it became evident that the Bay Area is a talent magnet. Nearly 60% of the candidates I interviewed for leadership roles were based there.

From leadership positions to various roles, the talent pool is rich and diverse, giving us a competitive edge.

3. It improves our ability to support customers.

This move allows us to enhance our support services, catering to our customers’ needs more effectively through Sales Engineering, Technical Support, and other customer-centric teams.

4. We’ve proven we can work effectively across time zones.

While bridging the time gap between London and San Francisco poses challenges, our experience over the past 18 months has shown that it is manageable. We have successfully operated with team members in the Bay Area in roles like Support and Sales.

Despite the time zone differences, the benefits of being in San Francisco far outweigh the obstacles.

We’re hiring for many roles

As we embark on this new chapter, we are looking to expand our Go To Market team and are actively seeking talented individuals for various roles such as:

  • Product Marketing
  • Sales Engineering
  • RevOps
  • Commercial and Enterprise Account Executives
  • Sales Development Representatives
  • BDR Manager
  • Technical Support Engineer

If you are intrigued by these opportunities and wish to be part of a company reshaping incident management, we would love to hear from you! Feel free to apply through our careers page or connect with Stephen on LinkedIn.

We are thrilled about our venture into the Bay Area and are eager to meet new faces in the coming months. If you are in the area, drop by and say hello!

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