Add a Help Desk to Project Management and Software Development
If your organization already uses Jira for software development or project tracking but lacks a service desk, then this is perfect to have the best of both worlds. The InvGate […]
How Do ITSM, BRM, Agile and Project Management Frameworks Work Together, With David Tomlinson
One of the central focuses of any business or organization is to establish and enhance efficient management practices across teams. This often involves utilizing various frameworks and methodologies tailored to […]
How to Build a Multidisciplinary ITSM Project
The process of building and maintaining an IT Service Management (ITSM) project looks different for every organization. There is, however, something that all robust initiatives have in common; they combine […]
How to Handle Change Management Effectively in Your Next Project
When embarking on a new project, it’s natural to feel a bit uncertain about how changes may impact the outcome. However, approaching change management with a structured and proactive mindset […]