Behind the Flame: Rory | incident.io
Welcome to Behind the Flame, a series created to showcase our incredible incidents. Hey there, I’m Rory Bain, a Product Engineer on the On-call team here at incident.io. Let me […]
Scoping week | incident.io
Hey there! So, a few months back, we kicked off On-call with some cool features, just scratching the surface of what we envision for the product. Like many other companies, […]
Behind the Flame: Georgie | incident.io
Welcome to Behind the Flame: our new series where we go behind the scenes and showcase the incredible people (incidentios) at incident.io. We’re kicking things off with Customer Success Manager […]
Dear Customers, we couldn’t have done it without you. With love, incident.io
Hey there! We are absolutely thrilled and humbled (okay, maybe blushing a bit too) to share our latest achievements for Summer 2024 from G2. And guess what? We’ve been named […]
Onboarding yourself as an engineer at incident.io
Here at incident.io, we believe in using infrastructure as code to configure everything, including our own product. We don’t see any reason to exclude incident.io from this practice. In addition […]
Using AI to understand what sets incident.io apart from the competition
Hey there! So, here’s the scoop: whenever a new customer hops on board with us at incident.io, we take detailed notes on what led them to choose our product. And […]
How I started talking to customers in my first week at incident.io
Hey there! I’m thrilled to share my journey as one of the three new interns at incident.io. It’s been almost two months since I joined, and the experience so far […]
Mastering the Sev0 | incident.io
To effectively handle the most severe incidents, it’s crucial to remind yourself of the worst incident your organization has faced. This could range from a service outage to a data […]
Five unexpected lessons from my first two months as an intern at incident.io
During April, I embarked on a six-month journey as a Product Engineering intern at incident.io. I remember feeling a mix of excitement and nervousness before starting, questioning if I had […]
Embracing new challenges—my journey as an intern at incident.io
Hello there! I’m Christin, and I recently started my internship with the On-call Experience team at incident.io. I came in with a mix of excitement and uncertainty, not knowing exactly […]