Free Archives - Dr. Mercy Nwankwo I Inventor & Leader

Intruder Enhances Free Vulnerability Intelligence Platform ‘Intel’ with AI-Generated CVE Descriptions – Latest Hacking News

ByDr. Mercy Nwankwo February 18, 2025February 18, 2025Write a Comment

16 Hey there, did you hear the news? Intel by Intruder now utilizes AI to provide detailed insights into NVD descriptions, making risk assessment faster and more efficient. Intruder, known […]

ITSM Security

7 Professional Tips to do Customer Service Management [+Free eBook]

ByDr. Mercy Nwankwo August 22, 2024August 22, 2024Write a Comment

Customer Service Management (CSM) is the backbone of creating enduring customer relationships and driving business growth. This article delves into the essence of CSM, unraveling professional tips and best practices […]

ITSM Security

IT Leaders’ Secrets to Nail it [+Free eBook]

ByDr. Mercy Nwankwo August 6, 2024August 6, 2024Write a Comment

Discover insights from IT experts in our latest eBook, “Unlocking The Human Element in IT And Service Management,” where they share strategies and transformative experiences. Learn how prioritizing humans in […]