Hey there! Email plays a crucial role in business communication, helping teams collaborate internally and connect with clients externally. But with great power comes great responsibility – the widespread use […]
AI has become an integral part of daily business operations, improving productivity and efficiency across all sectors. From customer service to sales and marketing, AI software is transforming how companies […]
In the past, basic email security best practices included using strong passwords, blocking spammers, being cautious of suspicious offers, and verifying requests. However, with email now being crucial to business […]
Hey there! Have you heard about the latest study by the Service Desk Institute? It reveals that Enterprise Service Management (ESM) strategies have been embraced by a whopping 68% of […]
Enterprise Service Management (ESM) and traditional Information Technology Service Management (ITSM) are two distinct approaches to service management within an organization. ESM serves as an extension of ITSM, bringing ITSM […]
