Behind the Flame: James | Blog
Welcome to Behind the Flame, a series created to showcase our incidentios. Meet James Sweeney, an Enterprise Sales Account Executive here at incident.io. Q: What is your favorite incident.io memory? […]
Behind the Flame: Herbert | Blog
Welcome to Behind the Flame, a series created to showcase our incidents. Meet Herbert Gutierrez, a Technical Support Engineer here at incident.io. Q: What has been your favorite memory so […]
The ultimate guide to on-call schedules | Blog
Hey there! Ever wondered about the ins and outs of on-call schedules? Well, let me tell you, it’s not just about putting names on a list and rotating through them. […]
What does SLO stand for? A complete guide to Service Level Objectives (SLOs) | Blog
Hey there! The tech world is jam-packed with acronyms, and one of the big ones that gets tossed around a lot is SLOs. But what exactly are Service Level Objectives […]
Interns at incident.io | Blog
Back in April, the first cohort of incident.io interns, Christin Yuniar Wulandari, Lucas Graeff Buhl-Nielsen, and Gabriel de Olim Gaul, joined the Engineering team for a 5-month internship. As they […]
Data quality testing | Blog
Data quality testing is a crucial component of data observability, ensuring that data meets standards of accuracy, consistency, completeness, and reliability before being used in business operations or analytics. This […]
A new era for Catalog | Blog
Hey there! Last year, we introduced Catalog—the ultimate connected map of everything within your organization. Catalog was designed to address a major pain point in incident response: understanding the context […]
Building On-call: Our observability strategy | Blog
At incident.io, we operate an on-call product. Ensuring high availability is crucial for our customers, which is why excellent observability (o11y) is a key tool for us. Observability enhances the […]
Introducing: incident.io for Microsoft Teams | Blog
We’ve launched incident.io for Microsoft Teams Imagine a major outage. Support tickets are piling up, and everyone is in a frenzy for information. Notifications are flooding in, and time is […]
Continually testing our product with smoke tests | Blog
Hey there! So, let’s talk about the release of On-call. Our team knew that for this product to succeed, we needed to have a rock-solid system right from the start. […]