More Service Desk Agents Aren’t the Answer
Hey there, curious about the relationship between the number of service desk agents and ticket resolution time? Turns out, it’s not as straightforward as you might think. In a span […]
OpenAI’s strategic gambit: The Agents SDK and why it changes everything for enterprise AI
What OpenAI’s Agent SDK and API mean for enterprise Hey there, fellow tech enthusiasts! Have you heard the news about OpenAI’s latest API and Agents SDK? It’s a game-changer that’s […]