Mastering regulatory compliance with incident.io | Blog
The story of incident.io traces back to our time at Monzo, a UK-based bank, where Stephen, Pete, and I first met. Working in a highly regulated industry like banking, compliance […]
What is a SEV1 incident? Understanding critical impact and how to respond | Blog
Hey there, let’s talk about SEV1 incidents in the world of incident management. SEV1 incidents are like legendary tales in the tech world—either you’ve heard about the chaos they cause […]
Why I like discussing actions items in incident reviews | Blog
Have you ever wondered if incident reviews are more about learning or tracking actions? This question has been a topic of heated discussion in the incident management community, sparking debates […]
incident.io is best in class for momentum, relationships and enterprise adoption | Blog
Trust doesn’t just happen overnight. For us at incident.io, it’s been a journey—one that’s focused on people just as much as the product. From the start, we knew that building […]
Behind the Flame: James | Blog
Welcome to Behind the Flame, a series created to showcase our incidentios. Meet James Sweeney, an Enterprise Sales Account Executive here at incident.io. Q: What is your favorite incident.io memory? […]
Behind the Flame: Herbert | Blog
Welcome to Behind the Flame, a series created to showcase our incidents. Meet Herbert Gutierrez, a Technical Support Engineer here at incident.io. Q: What has been your favorite memory so […]
The ultimate guide to on-call schedules | Blog
Hey there! Ever wondered about the ins and outs of on-call schedules? Well, let me tell you, it’s not just about putting names on a list and rotating through them. […]
What does SLO stand for? A complete guide to Service Level Objectives (SLOs) | Blog
Hey there! The tech world is jam-packed with acronyms, and one of the big ones that gets tossed around a lot is SLOs. But what exactly are Service Level Objectives […]
Interns at incident.io | Blog
Back in April, the first cohort of incident.io interns, Christin Yuniar Wulandari, Lucas Graeff Buhl-Nielsen, and Gabriel de Olim Gaul, joined the Engineering team for a 5-month internship. As they […]
Data quality testing | Blog
Data quality testing is a crucial component of data observability, ensuring that data meets standards of accuracy, consistency, completeness, and reliability before being used in business operations or analytics. This […]