How to Improve IT Support? 9 Ideas For Your Service Desk
To excel in running a successful service desk, envision it as a game of chess. Each component, whether it’s your team, the tools you utilize, or the strategies you employ, […]
Google Addressed Numerous Security Flaws With Chrome 126
403 Hey there, have you heard about the latest update to Google Chrome? With the release of Chrome version 126, Google has patched multiple security flaws that could have put […]
10 Key Messages for Successful Change Management
You have faced challenges in managing change within organizations and have the experience to navigate through them successfully. Imagine having a set of impactful messages that can transform your change […]
New Snailload Attack Demonstrates Exposed User Activities
19 Researchers recently unveiled a new attack method known as the “Snailload attack,” which exposes users’ online activities to potential snoopers. This technique takes advantage of network latency that occurs […]
Attackers are AIming at you
Phishing has taken on a new form, with spear-phishing becoming as widespread as traditional spamming, all thanks to the advancements in AI-powered tools.
Social media and teen mental health – Week in security with Tony Anscombe
Video Are laws restricting children’s exposure to addictive social media feeds effective or just a political stunt? 04 Jul 2024 Social media platforms have become an integral part of our […]
Must-Have Tools for a Safe Inbox.
Email has become a vital tool for communication in today’s interconnected digital landscape. However, with the convenience of email also comes security risks. Unprotected email accounts are vulnerable to cyber […]
Benefits of ITIL v4 in ITSM
American computer scientist and U.S. Navy Admiral Grace Hopper once said, “The most dangerous phrase in the English language is ‘we’ve always done it this way.’” Nowhere is this phrase […]
5 Behavioral Change Strategies for Change Managers
Successful change management involves a lot of psychology. Knowing staff and leaders well enables change managers to support them in successfully navigating and accomplishing change. One of these types of […]
Mastering the Sev0 | incident.io
To effectively handle the most severe incidents, it’s crucial to remind yourself of the worst incident your organization has faced. This could range from a service outage to a data […]