A Year in Review – And What’s in Store For InvGate in 2024

As we approach the end of another year, it is time to reflect on the successes and lessons learned in 2023. The year seemed to fly by, but it was filled with valuable accomplishments and insights for InvGate. Looking back on the past twelve months, I am filled with pride and excitement for what the future holds.

In 2023, InvGate experienced significant growth and evolution. Our community expanded, our team members thrived, and our commitment to innovation in Service and Asset Management flourished. We embraced new ways of sharing knowledge, spreading our mission of ITSM & ITAM enlightenment even further.

Key milestones in 2023 showcased our dedication and vision. Securing a substantial institutional funding round of USD 35 million marked a pivotal moment in our growth journey. Riverwood Capital and Endeavor Catalyst played crucial roles in this achievement, aligning with InvGate’s mission and values. Opening new offices in Mexico demonstrated our commitment to serving clients in diverse regions, while educational initiatives like our Udemy course and book on Enterprise Service Management showcased our thought leadership.

Our digital presence also expanded, with engaging content on YouTube and a thriving IT podcast, Ticket Volume. Product innovations like InvGate Insight 2.0 and AI integration in our Service Desk tool demonstrated our commitment to cutting-edge solutions for our clients.

Looking ahead to 2024, our focus remains on purposeful growth and excellence. We aim to solidify our position as leaders in Service Management and organizational excellence, driving innovation and usability in all our products. Our vision extends beyond ITSM and ITAM, aiming to empower organizations across all aspects of their operations.

As we look back on 2023 as a year of growth and achievement, we eagerly anticipate the challenges and opportunities that 2024 will bring. With a dedicated team, a commitment to innovation, and a focus on real-world impact, we are poised to make a difference in the Enterprise IT realm and beyond. Every milestone reached is a step towards simplifying complexity for our clients and driving positive change in the industry. As we step into 2024, we are excited to continue the journey and build upon the positive momentum we have been experiencing. We are eager to see our plans come to life and make a real difference. Let’s make it happen!

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