the ‘auditors’ you never hired

Hey there, have you ever heard of the normalcy bias? It’s a cognitive bias that affects us humans more than we realize, especially in the world of cybersecurity. Dr. Lauren Braithwaite describes it as our tendency to downplay the possibility of disaster and believe that everything will just carry on as usual, even when faced with serious threats or crises.

This bias can lead us to mistake familiarity for safety and assumptions for evidence, making it harder to deal with the reality of cybersecurity. Many organizations fall into the trap of underestimating the risk of a cyberattack or assuming that everything is fine because they haven’t received any clear alerts from their security systems.

Despite the constant stream of news about cyber breaches and advice from experts, the number of major incidents continues to rise at an alarming rate. The NCSC Annual Review 2025 reported a 130% increase in “nationally significant” cyberattacks, showing that the threat is very real and growing.

Have we really learned anything?

When a cybersecurity breach occurs, we often hear the phrase “lessons have been learned.” But have they really? The sharp rise in incidents between 2024 and 2025 suggests otherwise. It’s like Schrödinger’s cat – until you actually check for a compromise, you can’t be sure whether you’ve been breached or not.

Real learning involves proactive changes in how organizations operate, not just a narrative of reassurance after the fact. It’s about making concrete changes to policies, training, and security measures before a breach happens, rather than scrambling to react afterwards.

What happens if we ignore the bias?

Cybercriminals thrive on human error, which is why phishing remains a popular method for breaches. We can either audit ourselves regularly and stay ahead of the threats, or we can let the criminals exploit our false sense of security.

By accepting that normalcy bias exists and taking action to address it, we can avoid falling into complacency and minimize the impact of breaches. It’s crucial to stay vigilant and invest in cybersecurity measures to protect against evolving threats.

Did you know that 46% of consumers say it would take them over 5 months to rebuild trust after a data breach? That’s a costly audit for any organization. It’s important to take cybersecurity seriously and not just rely on past security measures, as the threat landscape is constantly changing.

Key takeaways

As the cybersecurity landscape evolves, it’s essential to stay updated and adapt to new threats. Investing in auditing, testing, and prevention technologies is crucial to staying ahead of cybercriminals. Don’t wait for a costly breach to take action – engage with cybersecurity measures early and often.

Remember, criminals work around the clock to exploit vulnerabilities. Make sure your cybersecurity solutions are resilient enough to withstand their attacks. Stay proactive, stay vigilant, and most importantly, avoid falling into the trap of normalcy bias.

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