Are you considering replacing your Managed Detection and Response (MDR) service? MDR services are essential for keeping your business’ cybersecurity effective, but there are instances where a replacement may be necessary. In this article, we’ll delve into five key reasons why you might want to explore alternative MDR services and how they could impact your business.
1. Is your MDR expensive?
MDR services can come with a hefty price tag, especially if you’re working with a tight budget. In today’s changing economic landscape, many IT security teams are facing budget constraints and need to find cost-effective solutions to maintain cybersecurity.
Traditional MDR services heavily rely on human analysts, making them costly to maintain. If budget constraints are a concern for your business, it might be time to explore more affordable MDR options.
2. Is your MDR ineffective?
If your current MDR service isn’t delivering the desired results, it may be time for a replacement. Ineffectiveness could stem from a lack of thorough investigation processes or a failure to provide adequate protection against security threats.
Replacing your MDR service becomes crucial when you’re not satisfied with the level of protection it offers. Your MDR should be a reliable line of defense, providing in-depth investigations and swift threat response.
3. Is your MDR outdated?
Outdated MDR services are ill-equipped to handle today’s evolving threat landscape. With new threats constantly emerging, your MDR service must stay updated with the latest threat intelligence to remain effective.
If your MDR service is lagging behind in updates and fails to address current threats, it’s time to seek a replacement that aligns with modern cybersecurity requirements.
4. Are you still left with a ton of work?
MDR services that require excessive manual input from your IT team can hinder productivity and efficiency. If your team is overwhelmed with manual tasks or flooded with escalated incidents, it may be time to consider a more streamlined MDR solution.
Efficient MDR services should offer clear recommendations and indicators of compromise, reducing the burden on your security team and optimizing response efforts.
5. Do you experience bad customer support?
If your MDR service falls short in terms of customer support or fails to meet agreed Service Level Agreements (SLA), it’s a sign to explore alternative providers. Quality customer support is crucial for maintaining a strong cybersecurity posture.
How to find a replacement for your MDR
When seeking a replacement for your MDR service, prioritize coverage, compatibility with existing security infrastructure, and budget considerations. Research different MDR providers, read reviews, and compare offerings to find the best fit for your business.
Can technology replace your MDR service?
Consider leveraging technology-based alternatives to human-centric MDR services. Intezer offers automated alert triage, incident response, and threat hunting services at a fraction of the cost, providing a viable alternative for businesses seeking efficient cybersecurity solutions.
Ultimately, don’t settle for subpar MDR services. If your current provider isn’t meeting your needs, explore replacement options to ensure your business remains protected from cybersecurity threats.
Interested in trying Intezer’s automated solution for triage, response, and hunting with CrowdStrike? Sign up for free to experience its benefits firsthand.
Former government CERT leader turned CEO at Intezer, revolutionizing cybersecurity incident investigation and response.
